Improving Physician Engagement in Reporting Patient Safety Events

Jan. 10, 2017 | 11 a.m. EST

Diagnostic-related errors are a significant cause of patient harm — and resulting professional liability. But those who diagnose are seen as chronic under-reporters of patient safety events, depriving their organizations of critical perspectives in both defending claims as well as in the broader goal of improving patient safety and quality care.

Learn how progressive organizations are reducing the barriers keeping physicians from reporting, and implementing data- and peer-driven safety culture components to increase their engagement in the process.


Michael Handler, M.D. | Chief Medical Officer, SSM St. Joseph Hospital West

Dr. Handler is the medical director/chief medical officer for SSM St. Joseph Hospital West in Lake Saint Louis. As medical director/chief medical officer, Dr. Handler serves as liaison between the organized medical staff and administration, which advances the clinical practice of medicine for the campus. He also serves as the physician advisor to case management.

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Wendi Freeman | Director of Marketing, Riskonnect

Wendi Freeman is responsible for Riskonnect's marketing, communication, brand management and corporate sponsorships. In addition to strategic business development efforts, she directs media relations, advertising and website development. Freeman has spearheaded Riskonnect's marketing for 8 years through nearly all phases of its growth. 


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