Webinar

Approximately one in every five hospital inpatients will be the victim of a serious medical error. While these first victims have rightly been the primary focus of patient safety improvement efforts, providers involved in these incidents also suffer serious effects. 

Ignoring these other victims can undermine patient safety and have far-reaching consequences within the provider organization. In this webinar, hosted with PSQH and the University of Missouri Health System, you will learn:

• What constitutes an effective second victim support program

• Positive effects that this can have both individually and organizationally

• Consequences of not addressing this emerging issue in patient safety 

This webinar covers specific strategies to support caregivers during and after a medical error has occurred. For a quick recap, read our blog post on the three victims of medical errors.